Thank you for shopping with Alant Travel. We want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, we offer a straightforward return and refund policy.
1. Returns
If you are not satisfied with your purchase, you can return the product within 1-3 days from the date of delivery. The product must be unused, in its original packaging, and in the same condition that you received it.
To initiate a return, please contact us at [email protected] with your order details. We will guide you through the return process and provide the necessary instructions.
2. Refunds
Once we receive the returned product and verify its condition, we will process your refund. Please note that we offer Cash on Delivery (COD) as the only payment method, so refunds will be issued in cash upon the return of the product.
Refunds will be processed within 1-3 days of receiving the returned item. Please allow additional time for the cash refund to be completed based on your location.
3. Non-Returnable Items
Some items may be non-returnable, such as those that are damaged due to misuse, or products that are marked as final sale. Please check the product details before purchase.
4. Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately at [email protected] with pictures of the issue. We will arrange for a replacement or refund, depending on your preference.
5. Contact Us
If you have any questions or concerns regarding our Return and Refund Policy, please feel free to reach out to us at [email protected].